Privacy Policy

Thank you for visiting our site. Before engaging with us – we encourage you to familiarise yourself with our privacy policy and the outline of how your data may be collected and use by us:

 

WHAT TYPE OF INFORMATION DO WE COLLECT?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details when applicable (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

HOW DO WE COLLECT INFORMATION?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

WHY DO WE COLLECT SUCH PERSONAL INFORMATION?
We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;
  2. To provide our Users with ongoing customer assistance and technical support;
  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 
  5. To comply with any applicable laws and regulations.
  6. Process your financial transactions (When applicable)
  7. Send you order / renewal confirmations.
  8. Register your rights, if any, to technical support or other benefits that may be made available to registered users.
  9. Respond to customer service requests, questions and concerns.
  10. Administer your account.
  11. Send you requested product or service information.
  12. Keep you informed about special offers and services of ON TRACK TUTS and selected third parties.
  13. Administer promotions and sweepstakes you enter and notify you of the results.
  14. Investigate, prevent or take action regarding illegal activities and/or violations of our Terms of Service.
  15. Meet our research and product/service development needs and to improve our Site, services and offerings; and
  16. Customize your experience, including targeting our services and offerings to you.

 

HOW DO WE STORE, USE, SHARE AND DISCLOSE OUR SITE VISITORS’ PERSONAL INFORMATION?
Our company is hosted on a WordPress platform. WordPress provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through WordPress data storage, databases and the general WordPress applications. They store your data on secure servers behind a firewall. 

HOW DO WE COMMUNICATE WITH OUR SITE VISITORS?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

We make use of the following third party applications:

WordPress data Security Policy: https://wordpress.org/about/security/

Mailchimp Data Security Policy: https://mailchimp.com/about/security/

Google Analytics Security Policy: https://www.google.com/analytics/terms/us.html

LINKS TO THIRD PARTY SITES
Our Site includes links to other Web sites whose privacy practices may differ from those of http://ontracktuts.com/If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.

SOCIAL MEDIA WIDGETS
Our Web sites may include Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

CHILDREN
We do not intend to solicit or collect Personal Information from anyone under the age of 18. If you are under 18, do not enter information on this site or engage our services. If you believe a child of yours under the age of 18 has entered Personal Information please contact hello@ontracktuts.com to have the data removed and terminate the child’s account.

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

HOW CAN OUR SITE VISITORS’ WITHDRAW THEIR CONSENT?
For security purposes, certain Personal Information can only be changed by contacting support. We will respond to your request promptly within a reasonable timeframe.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hello@ontracktuts.com

 

CHOICE / OPT OUT
You may “opt out” of receiving http://ontracktuts.com/ email updates, newsletters and/or partner emails by clicking on the “UNSUBSCRIBE link on the footer of newsletter communications and making the appropriate selections. The choice to opt out of such communications is also generally available during the sign-up process.

In addition, we will still send you service-related announcements including, but not limited to, a registration email, benefit notification emails, emails automatically triggered by actions you took on the Site and bill related notices. Generally, you may not opt-out of these communications, which are not promotional in nature. If you wish not to receive them, you have the option of deactivating your account.